205-718-7100
FAQs
Frequently Asked Questions About Counseling
What are your hours?
Counseling sessions are available Monday-Friday, from 8:30 am until 3:00 pm. I offer some weekend sessions at an additional cost. Phone consultations are available Monday-Saturday, but feel free to email me anytime and let me know your name, what kind of counseling you're looking for, and ask any questions you have. You can call and leave a message, but the best way of getting me is via email. (kristin@trussvilletherapist.com)
Where are you located?
Cahaba Counseling (formerly Trussville Family Counseling) is located at the back of Trussville First Baptist Church on N. Chalkville Rd. When you get to the church, drive to the left side of the building and towards the back. The counseling office has its own sign and private entrance at the back of the church.
*By the way, if you aren't a Christian, please don't be intimidated by the location. We work with clients from all different backgrounds and belief systems. You are welcome here!
How much does it cost?
The intake and initial assessment is $150 and lasts 75 minutes. After that, individual therapy is $110 per one-hour session, and couples/family sessions are $130 and last 70-75 minutes. We don't want finances to stop you from getting the help you need, so we have a sliding scale starting at $70. Click here for more information.
I now take Blue Cross Blue Shield of Alabama. It covers most individual therapy sessions and some parts of couples therapy. Please email me for more information.
Do you take insurance?
I am an out-of-network provider for those outside of the Blue Cross Blue Shield network. I work with a company called Mentaya that helps clients get reimbursed for their therapy sessions. If you have out-of-network benefits, they will do all the filing and dealing with your insurance company, and you get reimbursed. They typically get clients 60% back in therapy costs, and it only costs you about $5 per session. This is such an excellent service, so click here for more information.
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How long does therapy take?
This depends on the client. Some people come for a few sessions and feel much better, and they are on their way. Others come for several months. Some clients use therapy as a form of self-care, like getting regular massages or checkups with your doctor. You will work with your therapist to figure out what's right for you.
If this answer drives you crazy because you like real numbers, I'm with you. The average length is 10-15 sessions. These can be once a week or every other week. But again, you will decide what you need.
When can I begin?
After you reach out with an email, Kristin will reply within 2-3 days. If Kristin has openings in her schedule, she will go ahead and schedule your intake session. If not, you will have the option to be added to her wait list or to be referred to another therapist in the area. If she cannot see you right away, Kristin will often be able to provide you with resources for your particular situation so that you can start the therapy process even before your first session.
For instance, Kristin has begun offering Communication and Connection Workshops for couples. These workshops provide many of the same resources and tools of couples therapy, but in a condensed, engaging workshop. This allows couples to solidify their goals of therapy and begin making progress before even their intake session.
If Kristin is not the best fit, she can direct you to another counselor who is. We want you to get the help you need!
How does telehealth work?
If you live in the state of Alabama, telehealth sessions are available for you. Whether you cannot come to the office because of your schedule or your location, we'd love to meet with you online in our HIPAA compliant platform. Whether you live in Jasper, Springville, Gadsden--wherever!--we are here for you via Zoom. Kristin prefers to meet in person for the first session, but please email her to discuss the option of virtual therapy.
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